LEADERSHIP CLASSES

These classes are offered as you RISE UP in the PHFW franchise.

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  • Examine reasons why people fail to make decisions and the consequences of failing to do so.

  • Empower through understanding and trust of our Core Values

  • Empower through preparedness in creating Goals & recognizing Praising and Coaching opportunities.

  • Empower through knowledge and application of laws in regards to Sexual Harassment & the EEOC protected classes.

  • Empower through forward vision in scheduling.

  • Empower through permission by examining the difference between Managers & Leaders.

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  • Discover why the Maintenance Team makes your work life better in regards to Expertise, Cost Saving, and Time Management.

  • Determine the best ways to communicate with the Maintenance Team.

  • Understand how Preventative Maintenance can stop future problems.

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  • Get your store Recruitment Ready through Store Readiness, Creative Recruiting, and Team Awareness.

  • Use Mission, Outcomes, and Competencies when interviewing to determine positive virtues and store compatibility in your candidates.

  • Understand the Onboarding process and the importance of selling our store and franchise in the first week of employment.

  • Examine the significance of turnover and develop best practices in ensuring retention.

 
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  • Define what Humble, Hungry & Smart virtues look and sound like in regards to your Team.

  • Evaluate Humble, Hungry & Smart virtues in yourself and your Team.

  • Develop Humble, Hungry & Smart in your Team through various techniques and the creation of scouting reports.

  • Recruit Humble, Hungry & Smart by identifying and seeking external candidates who possess those virtues.

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  • Define what it means to be a coach by examining the qualities of your favorite coach and your anti-coach through the virtues of Humble, Hungry & Smart. 

  • Better understand your people by examining generational differences and ways to avoid discrimination. 

  • Develop ways to approach “Culture Sapping” emotions by recognizing indicators and understanding Extrinsic and Intrinsic motivation.  

  • Practice giving POSITIVE & SPECIFIC praise to your team members. 

  • Practice conducting difficult conversations through the development of an approach. 

  • Learn tips on how to Embrace the Butt Kickings that can take place in the work world. 

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  • Review the virtues of Humble, Hungry & Smart and determine their value in leading a store.

  • Recognize the concept of Better Bosses, Brighter Future, Bigger Vision in the way it relates to Top v. Typical Talent.

  • Develop ways to make sure your team members have the best chance to grow in consideration of Maslow’s Hierarchy of Needs.

  • Understand the Five Dysfunctions that can lead to team turmoil and how to overcome those dysfunctions.

  • Develop ways to internalize the Core Values into your store.